We strive to offer our customers the same experience when purchasing online as they would have if they visited us in a store. That is why we provide free shipping on all orders.
Standard shipping – Free on all orders.
Europe: 3-7 business days with DHL
Sweden: 1-3 business days with DHL
With DHL, we’ll send you a tracking number when the parcel is shipped. You can track the order at http://www.dhl.com/en/express/tracking.shtml.
We want you to love your Don Bosa-items as much as we do, so take your time and try them out at home. If for some reason they are not what you expected, you may return them within 14 days of the delivery for a full refund. If the return is due to defective or incorrect products, we will of course compensate you for return shipping too.
Once we receive an item back we will process the refund as soon as possible, usually within a couple of days.
If you need to return an item, simply go to our Contact-page, enter Return as subject and your ordernumber and information in the textfield underneath. We will notify you via e-mail of your refund once we’ve received and processed the returned item.
c/o Don Bosa
436 32 Askim